7 Effective Keys to Transforming the Customer Experience

7 customer service trends to follow in 2021

Companies have put customer service at the top of their priority lists for 2021, and with…

• Customer expectations
• 客戶滿意度

What is CX and how has it changed in 2021?

Customers are saying CX matters more than ever before. Find out how to meet shifting consumer expectations and provide exceptional customer experiences.

• 客戶滿意度
• 支援

What makes Zendesk champions of customer service

Everyone knows customer service is important. Or at least everyone should know. Because we are all…

數位化引爆點：2021 年小型企業客戶體驗致勝之道

企業正加緊腳步採用新技術與客戶溝通，以及連結遠距工作的團隊。我們將資料整理成完整報告，並提供最佳實務協助您掌握最新趨勢。