Sales
With better conversations and smoother pipelines, you can spend more time closing deals and less time juggling data.
Latest stories Page 8
Article Beginner’s guide to the sales process for startups
For startup founders and sales teams, here is a crash course on the sales process, including key definitions, techniques, and best practices.
Article The ultimate guide to a successful discovery call
A discovery call is your first chance to wow your prospects. Leave a strong first impression by prepping for this initial phone conversation.
Infographic How SMB sales teams are keeping up in 2020
Let’s take a look at how SMB sales teams are adapting to keep up.
Article Forget the pitch: 9 sales questions to close the deal
You need to know your prospect before you pitch to them. Here are the sales questions you need to ask to get them talking.
Article 12 smart sales goals for your team
Set up the right sales goals, and you’ll be set to provide customers with a thoughtful and personal buying experience.
Article Changes to SMB sales cycles better position teams for the challenges ahead
Sales cycles for smaller teams had long been changing, even before a global pandemic transformed everything…
Article Personalize outreach at scale with sales engagement automation
To help sales teams make personalized lead outreach more efficient, we’re launching new sales engagement automation tools for Zendesk Sell
Guide The ultimate guide to sales email automation
With this ebook, you’ll learn how to use an email automation tool to build a sales outreach process that saves time, keeps your messaging consistent, and connects you with leads the moment they’re ready to buy
Guide How to simplify your sales tools
Simplify your sales software so your reps can spend more time developing relationships and less time on apps.
White Paper 2020 State of SMB Sales
In this whitepaper we take a look at what has changed for SMB sales teams in recent years, the main issues facing SMB sales teams, and the role of technology at small and mid-sized companies.
Article Advantages of CRM: 10 top benefits for your team
The many advantages of CRM technology can have a positive impact on every aspect of your business.
Article What is the CRM process? 5 key steps
The CRM tool itself is what provides the data and functionalities your team needs to execute this strategy—and ultimately turn leads into customers
Article Fast-track lead generation with Sell + Reach
Sales reps can spend hours scouring channels like LinkedIn for potential leads to add to their pipeline. Even then, there’s no guarantee they’ll find the right contact information for the leads they do generate
Article How to use a CRM for sales pipeline management
Learn how a CRM can help streamline your sales pipeline management process.
Article How to boost your sales success rate with live chat
Chat provides a direct line between a rep and their prospective customers. Sales teams can use chat to generate leads, improve sales conversion rates, and identify upsell opportunities
Article How to create a sales CRM strategy
With a CRM strategy, your team will be able to fully utilize the tool to close more sales, boost efficiency, and improve prospects’ experience
Article 3 reasons support leaders can benefit from a sales CRM
To help ensure your buyer’s journey is an effortless one, businesses will want to bridge silos and close gaps between sales and support
Article How to build a sales CRM process
How do you upgrade your sales process to be more straightforward and efficient? The answer is…
Article What is a sales CRM?
When most people refer to a CRM (customer relationship management) they’re referring to software or a…
Article What is customer acquisition? 9 strategies to acquire customers
Customer acquisition combines the power of sales, marketing, and more to get new customers on board