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Big questions, big answers: What’s top of mind for CX leaders in 2021

3 key lessons for running a business in a post-pandemic world, and why it's so important to build resilience into your systems and social capital within your workplace

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Empowering organizations to empower women: How can we #ChooseToChallenge this IWD? 文章

Empowering organizations to empower women: How can we #ChooseToChallenge this IWD?

For International Women’s Day on March 8th, the theme is #ChooseToChallenge, prompting both men and women around the world to call out gender bias and inequality when they see it.

Hone your storytelling skills for effective leadership 文章

Hone your storytelling skills for effective leadership

Storytelling is an art and skill that only a handful of leaders wield effectively. Like so many so-called “soft skills” that have long been undervalued, storytelling is rarely taught as part of a career curriculum.

Startup Central — Tips for leading with compassion with Bunch.ai and monday.com 文章

Startup Central — Tips for leading with compassion with Bunch.ai and monday.com

How managers can lead with compassion during difficult times.

Inclusive leadership has never been more imperative 文章

Inclusive leadership has never been more imperative

As our nation struggles with and rallies around a re-awakening of racial injustice that has been…

Startup Central — How to stay connected to your customers with Digit, Fandom, and Lever 文章

Startup Central — How to stay connected to your customers with Digit, Fandom, and Lever

In our latest Startup Central Virtual Meetup, we discuss how businesses can meet new and rising customer expectations.

Glennon Doyle 談論為何轉型工作從未完成 文章

Glennon Doyle 談論為何轉型工作從未完成

在紐約時報暢銷書兼 Reese Witherspoon 讀書會推薦好書《Untamed》中,Glennon Doyle 回憶…

Rising to the challenge of remote leadership 文章

Rising to the challenge of remote leadership

Unprecedented. Troubled. Uncertain. Scary. Frustrating. Whatever you want to call the “times” we are living through,…

How ‘upstream leaders’ can unlock the power of preventative thinking 文章

How ‘upstream leaders’ can unlock the power of preventative thinking

You can imagine how stunned Ryan O’Neill, head of the Customer Experience Group at Expedia, was…