技術
Moving from platform to best of breed
Choosing a new customer support solution requires hours of research and internal buy-in from a number…
最新故事
Zendesk 新內容:2017 年 11 月 – 歐洲
We’ve recently added a number of new features that allow your team to streamline workflows and…
Zendesk 新內容:2017 年 11 月 – 亞太地區
We’ve recently added a number of new features that allow your team to streamline workflows and…
Zendesk 新內容:2017 年 11 月 - 美洲
We’ve recently added a number of new features that allow your team to streamline workflows and…
What’s New at Zendesk: August 2017
We’ve recently added a number of new features that provide faster, more intelligent ways for you…
2017 technology trends in customer support centers
A great customer experience helps to build long-term relationships with customers, yet many support organizations don’t…
文章 Zendesk Feature Close-Up
This quarter, our Customer Education team zoomed in on a foundational aspect of Zendesk Support: Groups.…
Zendesk Deep Dive: Multibrand
Customer needs are unique and your support workflows need to be, too. Perhaps you’re managing multiple…