客戶忠誠度
What is customer experience?
Customers have come to expect more out of companies, but who can blame them? We’ve all…
最新故事
文章 7 ways to create customer loyalty that lasts
Having strong values and providing great customer service are two of the ways businesses can strengthen bonds with customers and build customer loyalty
文章 Customer retention basics every business leader should know
Every business has a customer base that they’ve worked hard to attract and retain through a…
白皮書 Engaged employees and collaboration: how internal help desks help
Employee expectations are rising in tandem with customer expectations. Your employees expect the same kind of…
文章 Big expectations, small businesses: What customers want in Europe
Good customer service experiences can result in more business from not just that customer, but also…
Podcast How Flywheel upcycled boutique fitness and at-home classes
Repeat Customer podcast, Season 2, Episode 8 When SoulCycle co-founder Ruth Zukerman abruptly left her groundbreaking…
文章 Big expectations, small businesses: What customers want
Good customer service experiences can result in more business from not just that customer, but also…
文章 Big expectations, small businesses: What customers want in Australia
Good customer service experiences can result in more business from not just that customer, but also…
Podcast How Chip and Joanna Gaines turned a hit TV show into Magnolia
Repeat Customer podcast, Season 2, Episode 7 Chip and Joanna Gaines were stars of the hit…