文化
Great customer experiences require more than the right tools. It’s also about the people—your people.
What can happen when tutorials are woven into the customer experience
How Wool and the Gang made knitting cool in a digital-first world.
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文章 Top priorities for IT in the new normal
The implications for how IT is managed and supported in this era are significant and far reaching. These three points are crucial for any IT leader
文章 Knowledge is power—and vital for safety
When a refugee arrives in a new country their material belongings may be few, but they…
文章 Pride is about celebrating inclusion for all employees
Send a gratitude-filled message with Thank You Machine in honor of WorldPride and the work of the Human Rights Campaign.
文章 20 team-building activities to get remote teams through 2021
Remote work may be here for a while, but that doesn’t mean your workforce can’t bond. Use these fun team-building activities to keep employees connected and engaged.
A more diverse workforce leads to better products
Panelists at SXSW shared how to change the conversation, and hiring practices, around disabilities—hear from leaders at Be My Eyes, Fiverr, and Etsy
文章 In the quest for a healthier planet, ecosystem restoration offers hope
Climate change is one of four focus areas for Zendesk social impact programming in 2021. This Earth Day, we’re sharing our climate commitments.
文章 A guide to building a customer-centric organizational culture
Your company’s organizational culture is its identity. Learn how to build a culture that’s all about your customers.
文章 How “The Great Compression” can lead to better retail CX
Retail’s digital tipping point is a blessing in disguise