Great customer experiences require more than the right tools. It’s also about the people—your people.
The implications for how IT is managed and supported in this era are significant and far reaching. These three points are crucial for any IT leader
When a refugee arrives in a new country their material belongings may be few, but they…
Send a gratitude-filled message with Thank You Machine in honor of WorldPride and the work of the Human Rights Campaign.
Remote work may be here for a while, but that doesn’t mean your workforce can’t bond. Use these fun team-building activities to keep employees connected and engaged.
Panelists at SXSW shared how to change the conversation, and hiring practices, around disabilities—hear from leaders at Be My Eyes, Fiverr, and Etsy
Climate change is one of four focus areas for Zendesk social impact programming in 2021. This Earth Day, we’re sharing our climate commitments.
Your company’s organizational culture is its identity. Learn how to build a culture that’s all about your customers.
Retail’s digital tipping point is a blessing in disguise