Infographic: self-service for mobile consumers

August 28, 2012

Mobile devices aren’t just for phone calls, SMS, and emails anymore. As our latest infographic illustrates, the percentage of adults who use their mobile devices for online browsing has more than doubled in the last three years. These users are making purchasing decisions through mobile browsing–comparing prices and gathering product info. With customers engaging with your company via the mobile web comes the need to be ready to deliver great, fast customer service.

Learn more about Zendesk’’s customer self-service


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<img title="Zendesk Infographic" src="https://d16cvnquvjw7pr.cloudfront.net/images/blog/Infographic/ZD-ONLINEANDONTHEGO.jpg" alt="" width="615" />
<pre><em>Image originally posted on <a href="https://www.zendesk.com/blog/self-service-for-mobile-consumers">Zengage, The Zendesk Blog</a></em>[/html]

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