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Keep customers happy with data-driven CX

Published July 31, 2017
Last modified July 31, 2017

Available On-Demand with Zendesk's Katherine Kelly & Anthony Okumura

Keeping customers happy is the name of the game in customer service – but what’s the best strategy to keep customers content?

Join Katherine Kelly, Director of Product Marketing at Zendesk, for an inside view on how the Zendesk Support Professional Plan can create a data-driven environment best fit for sustainable, positive customer service interactions for your business.

During this webinar we’ll discuss how to:

  • Increase customer satisfaction on nearly every interaction
  • Translate both positive and negative customer feedback into business intelligence
  • Turn your ticket data into actionable steps towards ticket deflection, smarter business rules and happier customers

您將看到已經在使用 Professional 計劃的客戶反饋,瞭解其如何提升現實世界的支援運營。

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