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Creating a workflow fit for collaboration

Published August 7, 2017
Last modified August 7, 2017

Join Anthony Okumura, Senior Product Marketing Manager, to learn how you can create a customer service workflow that promotes efficiency and collaboration amongst your agents with the Zendesk Support Team Plan.

During this webinar we’ll discuss how to:

  • Eliminate manual processes like triage and escalations
  • Encourage cross-departmental collaboration on customer requests
  • Extend the functionality of your account through apps and integrations

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