7 tools for amazing every customer every time

With Shep Hyken

Delivering amazing customer service requires everyone in an organization to step up and be a leader. After all, customer service shouldn’t just be a department—for successful companies, it’s a philosophy.

Watch this 1-hour webinar where we welcome back one of our most popular Zen Masters, renowned customer experience expert Shep Hyken, who will share why Ace Hardware was named as one of the top ten customer service brands in America by Businessweek and ranked highest in their industry for customer satisfaction. He’ll also share 7 practical tools that you can put into practice today to transform your organization into a seriously customer-focused operation that will amaze every customer every time.