• Download a single ticket as PDF from the Ticket Sidebar application.
• Search and download or more tickets as a single PDF, or a ZIP file with multiple PDF files, using the left Nav Bar application. Search tickets by tags, creation date, status, priority, type, requester, submitter, or assignee.

The plus plan enables the following features:

• Include SIDE CONVERSATIONS.
• Exclude private comments.
• Add ticket subject as part of pdf file name.
• Include requester contact information (email, phone, and custom fields).
• Include ticket custom fields.
• Include ticket tags.