Available only to agents with “Talk - Partner Edition” seats (see zendesk.com/talk/pricing ).
By uniting the Five9 Intelligent Cloud Contact Center with Zendesk, Five9 provides a single-pane customer service platform that enables our agents to focus on the customer experience. Enterprises of all sizes and industries use the combined solution to improve customer satisfaction, increase agent engagement, and drive inefficiencies out of the business.
Five9 Adapter offers cloud contact center capabilities that allow your customers to engage with the best agent, at the right time, to deliver the right results for your business. The solution helps you empower your agents to provide the exceptional customer experiences today’s consumers expect.